Successful Laboratory Leadership: Taking Action and Getting Results - LMDLDRSHP12W.2022
Untitled Document

This activity is intended for laboratory medical directors, section supervisors or managers, and anyone interested in learning more about laboratory management and operations.

Credit Type: CE, CME
Duration: 3 hours
Launch Date: December 13, 2022
Expiration Date: December 12, 2025 11:59 PM (CT)
Pricing: Junior Member Fee: $30.00
MOC Category: Medical Knowledge, Patient Care, Interpersonal and Communication Skills, Professionalism

This activity is part of the Laboratory Medical Director (LMD) learning series. Save 10% when you purchase all of the courses in this series together. Below are the courses included in the series. Click here to review and purchase all courses in the series.

  • Achieving Regulatory and Accreditation Compliance
  • Driving Excellence: Tools and Strategies for Managing Quality
  • Getting Your Message Across: Effective Communication Strategies
  • Good Laboratory Decisions for Better Patient Care
  • Improving Patient Outcomes: Managing Risk and Reducing Errors
  • Successful Laboratory Leadership: Taking Action and Getting Results
  • Working Together for Success: Key Strategies for Building Teams

Rereleased Activity
This activity originally released as Successful Laboratory Leadership: Taking Action and Getting Results and was available between December 12, 2019, and December 12, 2022. The content was reviewed in May 2022.

NOTE: This course includes 2021 CAP accreditation checklist requirements. Please check your current CAP accreditation checklists for the most recent updates.

This activity focuses on the many leadership roles and responsibilities of the laboratory medical director. Through situational scenarios, you will gain an understanding of how to broaden your sphere of influence for the benefit of patient care and laboratory needs, use change management techniques to support needed improvements, analyze a budget, understand when to build a business case or business plan, use strategic planning tools to make key decisions, delegate tasks, and avoid legal action related to staff behavior. Methods, tools, and related regulatory requirements are covered. It also includes a 15-question assessment.

As a result of participating in this activity, you should be able to:

  1. Recognize opportunities to become involved in key organizational groups to ensure that laboratory and patient care needs are represented.
  2. Use change management principles and techniques to implement laboratory improvements.
  3. Use data to analyze the laboratory’s budget and create business cases to justify laboratory needs.
  4. Interpret laboratory productivity and efficiency measurements.
  5. Use strategic planning tools and methodologies to make key decisions.
  6. Follow organizational and legal hiring, employment, and performance assessment policies.
  7. Describe how to delegate tasks.

Teresa P. Darcy, MD, MMM, FCAP
J. Jerome Oehler, PhD, CPT
Gregory Pomper, MD, FCAP
Michael L. Talbert, MD, FCAP

CME/CE Information
Accreditation: The College of American Pathologists (CAP) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

CME Category 1: The College of American Pathologists designates this internet enduring material educational activity for a maximum of 3 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CE (Continuing Education for nonphysicians): The CAP designates this educational activity for a maximum of 3 credit(s) of continuing education. Participants should claim only the credit commensurate with the extent of their participation in the activity.

This activity is approved for continuing education credit in the states of California and Florida.

The American Society for Clinical Pathology (ASCP) Board of Certification (BOC) Certification Maintenance Program (CMP) accepts this activity to meet the continuing education requirements.

Payment Information
To pay with a check, print a copy of this page and send it with your check to the address below. You will be notified when your payment has been processed and you have been registered into the activity.

College of American Pathologists
CAP Learning
325 Waukegan Road
Northfield, IL 60093-2750

Refund Policy
Refunds will be handled on an exception basis. Please submit your request to the CAP in writing via email at or fax at 847-832-8006.

Technical Requirements
Pop-up blockers must be turned off.

The CAP recognizes that some Veteran’s Administration, US Government, and military participants may have difficulty accessing the online activity. If you experience difficulty or have any questions, please contact a representative of the Customer Contact Center at 800-323-4040 option 1 or

This activity and evaluation are available December 13, 2022 and expire December 12, 2025 11:59 PM (CT). Upon completion of the activity your credit will be awarded. Your certificate may be downloaded from your Transcript.


Non-Member Price:   $156.00  
Member Price:  $120.00   

Successful Laboratory Leadership: Taking Action and Getting Results