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Outlines the practical steps necessary to build, implement, and maintain a quality management system that meets the ISO 15189 standard.

Video recordings of the CAP’s ISO 15189 assessors provide perspective on best practices and pitfalls.

After completing this activity, participants should be able to:

  • Identify the key steps in planning and building a QMS.
  • Know how to sequence the implementation effort.
  • Recognize the best practices that should be used when implementing a QMS.
  • Identify the pitfalls that might be encountered when implementing a QMS.

Laboratory quality managers, medical and administrative directors, and executive decision makers who are considering implementing the ISO 15189 program in their laboratories

Duration: 2 hours

Availability: January 1, 2024 - December 31, 2025

  • After purchase, there is one year to log in / register into this activity.
  • To ensure you receive continuing education (CE) credit, the activity must be completed and credits claimed by the posted activity expiration date.
  • More than one year after the purchase date, participants will no longer be able to register.

Course Features

  • Delivered online via interface that allows participants to learn at their own pace.
  • Device-responsive – learners can access the courses with device-responsive software that works for smart phones, tablets, or laptops.
  • Individual learners can use their own login and will have their own bookmarking when they leave and return to the course.

Sample Course Content (PDF)

Non-Member Price:   $395.00  
Member Price:  $395.00