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The national vacancy rate for medical technologists is 10.4%. The turnover rate for all laboratory employees is not known. Laboratory medical directors are keenly interested in laboratory staff turnover rates since licensing and accreditation agencies hold them responsible for ensuring that clinical laboratories are adequately staffed. Hospital and laboratory administrators share that interest, as their boards of trustees hold them responsible for the successful operation and financial solvency of their institutions.


This study will measure national institutional turnover rates for laboratory staff and determine human resources practices associated with lower rates.

Data Collection

Laboratories will provide data on full-time equivalent (FTE) employees, job status changes, and job vacancies. From this data, turnover rates for several classes of laboratory workers will be calculated. Laboratories will be asked to complete a detailed questionnaire concerning human resources practices in order to identify characteristics that are associated with lower and higher turnover rates.

Performance Indicators

  • Overall laboratory employee turnover rate
  • Turnover rate by personnel category
  • Vacancy rate

Shipping Schedule

B Mailing: March 19, 2018

Additional Information

This is a one-time study conducted in the first quarter.

Q-PROBES qualify for Self-Reported Training Opportunities to be used for fulfilling requirements for certification maintenance by agencies such as the American Society for Clinical Pathology (ASCP). Please verify with your certifying agency to determine your education requirements.

For Comprehensive Collection of Tools, see Quality Management Tools

Select Q-PROBES, Q-TRACKS, and Q-MONITORS studies to support your quality improvement initiatives.
Anatomic Pathology
Clinical Pathology
Turnaround Time
Patient Safety
Transfusion Medicine
Chemistry/ Hematology
Customer Satisfaction
Physician Satisfaction with Clinical Laboratory Services (AP181)
Laboratory Staff Turnover (QP182)
Technical Competency Assessment of Body Fluids Side Review (QP183)
Laboratory Result Turnaround Time for Emergency Room Specimens (QP184)
Patient Identification Accuracy (QT1)
Blood Culture Contamination (QT2)
Laboratory Specimen Acceptability (QT3)
In-Date Blood Product Wastage (QT4)
Gynecologic Cytology Outcomes: Biopsy Correlation Performance (QT5)
Satisfaction With Outpatient Specimen Collection (QT7)
Stat Test Turnaround Time Outliers (QT8)
Critical Values Reporting (QT10)
Turnaround Time of Troponin (QT15)
Corrected Results (QT16)
Outpatient Order Entry Errors (QT17)
Monitoring of Troponin Metrics for Suspected MI (QM1)

*The CAP requires accredited laboratories to have a quality management plan that covers all areas of the laboratory and includes benchmarking key measures of laboratory performance (GEN.13806, GEN.20316, COM.04000). The Joint Commission requires accredited hospitals to regularly collect and analyze performance data (PI.01.01.01, PI.02.01.01). CLIA requires laboratories to monitor, assess, and correct problems identified in preanalytic, analytic, and postanalytic systems (§493.1249, §493.1289, §493.1299).