Learn to anticipate and proactively address stakeholder resistance.
Explore case studies of both small- and large-scale change initiatives in medical laboratories.
Gain valuable insights from CAP member pathologists as they share their real world experiences.
Objectives
After completing this activity, you should be able to:
- Recognize essential areas to address to effect change.
- Identify sources of resistance to change.
- Minimize resistance to change.
- Use a stakeholder analysis too.
- Apply a flexible methodology to change situations.
Audience
Laboratory leadership, quality managers, supervisors, section managers, medical technologists, and others with responsibility for directing and participating in change activities
Duration: 4 hours
Availability: January 1, 2027 - December 31, 2028
- After purchase, there is one year to log in / register into this activity.
- To ensure you receive continuing education (CE) credit, the activity must be completed and credits claimed by the posted activity expiration date.
- More than one year after the purchase date, participants will no longer be able to register.
Course Features
- Delivered online via interface that allows participants to learn at their own pace.
- Device-responsive – learners can access the courses with device-responsive software that works for smart phones, tablets, or laptops.
- Individual learners can use their own login and will have their own bookmarking when they leave and return to the course.
Sample Course Content (PDF)
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